Terms & Conditions - boneinlay.in

Company Legal Name: The Innovation Company
Brand Name: Bone Inlay (http://boneinlay.in/)
Address: Plot No. 55, Jodhpur, Pal Road, Aarti Nagar, Jodhpur, Rajasthan – 342001
Email: support@boneinlay.in
Phone: +91 9828515003

By accessing, browsing, or purchasing from our website Bone Inlay (http://boneinlay.in/), you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

This website is operated by The Innovation Company under the brand name Bone Inlay.
Throughout the site, the terms “we,” “us,” and “our” refer to Bone Inlay.
By using this website or purchasing from us, you agree to comply with all applicable laws and these Terms & Conditions.

2. Products & Customization

Many of our products are custom-made and handcrafted by skilled artisans.
As handmade items, slight variations in color, design, texture, or finish may occur. These are not considered defects but characteristics of unique, handcrafted products.
Product images on the website are for representation purposes and may differ slightly from the final product.

3. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.
We reserve the right to accept or reject any order at our discretion.
Order confirmation is subject to receipt of full or partial payment as specified.

4. Pricing & Payments

All prices listed on our website are in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Payment must be made in full before dispatch of products unless otherwise agreed.
We use secure third-party payment gateways, and you agree to their terms while processing payments.

5. Cancellations, Returns & Refunds

Orders may be cancelled within 24 hours of placement without charges.
Once a product enters the manufacturing process, cancellations, returns, or refunds are not permitted, except in cases of defects/damages as per our Refund & Return Policy.
For details, please refer to our Refund & Return Policy.

6. Shipping & Delivery

Delivery timelines vary depending on the nature of the product (custom-made or ready). Estimated timelines will be provided at the time of order.
We are not responsible for delays caused by courier/logistics providers, customs clearance, or events beyond our control.
Shipping charges (if applicable) will be communicated during checkout.

7. Warranty & Liability

We guarantee that our products are free from major defects at the time of delivery.
Normal wear and tear, natural variations, or damage due to misuse, mishandling, or lack of care are not covered under any warranty.
Our liability is limited strictly to the cost of the product purchased. We are not liable for indirect, incidental, or consequential damages.

8. Intellectual Property

All content on this website, including product designs, images, logos, text, and graphics, are the intellectual property of The Innovation Company (Bone Inlay).
No part of this website may be copied, reproduced, distributed, or used without prior written consent.

9. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.

10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of our website constitutes acceptance of the updated Terms.